Mr B
Mr B had heard of the Warmer Homes Scotland scheme through TV adverts, and decided to do some internet research to find out what help was available.
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Warmworks is committed to providing affordable warmth to homes across the country, to delivering a first-class service to our customers and to making a lasting impact on the communities where we work and live.
Formed in 2015, Warmworks is a joint venture partnership between three organisations with considerable experience and understanding of our industry and the customers we serve. These organisations are Energy Saving Trust, Everwarm and Changeworks. We are committed to providing affordable warmth to homes, families and communities across the country.
We deliver a range of contracts across the country, from the Orkney Islands to South East England, aimed at helping people to manage their energy costs by improving the energy efficiency of their home. We are also the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Since the scheme was launched in 2015, we have supported more than 35,000 people across Scotland to stay warm in their home, save against their energy bills and make their home more energy efficient. For information about all the contracts and projects we manage, visit the Our Work page of our website.
We are the Managing Agent for most of the projects we deliver. This means we oversee the installation of heating, energy efficiency and insulation work in our customers’ homes, from the initial survey where we’ll discuss the measures that could be installed, right through to a final inspection to make sure everything meets our rigorous safety and quality standards.
We recognise that we have a role in supporting the communities in which we work and live. This has meant working to create jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities. For more information about how we support local communities, visit the Our communities page of our website.
We manage a network of registered and accredited sub-contractors, known as our supply chain, who help us provide a first-class service to our customers. Each sub-contractor is continually assessed by a specially designed performance management system. The aim of this is to help reassure our customers that they will receive high quality workmanship, that the people carrying out work in their home are professional and trustworthy, and that our sub-contractors are able to deal with any questions or concerns.
Our customers are at the centre of everything we do, and our customer promise outlines the level of service they can expect from us.
You can find information about our current vacancies by clicking the Join our team link at the top of this page.
You can get in touch with us by calling 0800 011 6189 or by emailing enquiries@warmworks.co.uk If you have an enquiry about one of our projects, you can find details of how to get in touch at the bottom of each project page listed under the Our work section of our website.
Mr B had heard of the Warmer Homes Scotland scheme through TV adverts, and decided to do some internet research to find out what help was available.
Read more >Mrs A had an old heating system that didn’t properly heat her home, and she found that her inefficient heating system was becoming too expensive to run.
Read more >Mrs F wanted to apply to Warmer Homes Scotland as she was struggling to keep her home heated and access hot water.
Read more >Mrs L heard about the EES:ABS from one of her neighbours, and wanted to get in touch because she was spending most of her income on heating.
Read more >Warmworks has been appointed the top ranked supplier on a new Retrofit and Decarbonisation Framework, which will provide clients with a clear and compliant procurement route to support their net zero plans. The N9 Framework, delivered by LHC Procurement Group (LHCPG) and its five regional hubs, is the successor to the Energy Efficiency Measures & […]
Warmworks has confirmed that it will be exhibiting at Futurebuild 2025, the built environment’s premier event dedicated to driving innovation, sustainability, and collaboration. Since launching in 2015, Warmworks has played a leading role in tackling fuel poverty across the UK; helping nearly 50,000 homes and families to be warmer, happier, and healthier by installing high-quality […]
Our customers are at the centre of everything we do, and our Customer Promise outlines the level of service they can expect from us. We promise to provide you with a first-class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way. At Warmworks, we […]
Warmworks has published its first UK-wide Impact Report, outlining the results of the work the company carried out in homes and communities across the UK in 2023/2024. The Impact Report demonstrates that the team’s efforts have continued to reduce energy bills and carbon emissions for thousands more homes and families; as well as creating meaningful […]
Scotland and England take different approaches to tackling fuel poverty with the most fundamental distinction being the definition of the term itself. Simon Kemp, Warmworks Growth and Innovation Director explains why. It is estimated that 34% of households in Scotland live in fuel poverty, with 19.4% living in extreme fuel poverty according to the 2023 […]