The Renewable Heat Project with Berwickshire Housing Association (BHA) aims to support tenants to improve their energy efficiency and manage their energy bills.
Warmworks will install air source heat pumps, which is a renewable form of heating, in around 130 BHA properties.
Warmworks will oversee the delivery of the end-to-end process, ensuring that customers experience a first-class, streamlined service. The graphic below shows the steps that are involved in the project.
The project is not led by applications and householders are not expected to apply. The project targets properties owned by BHA that are identified as potentially eligible to receive this energy-saving improvement.
Every member of Warmworks’ supply chain for this project will be held to our extremely high standards in terms of the quality of work they deliver.
This is consistently monitored by a dedicated performance management system and our in-house team provides daily support to all sub-contractors to ensure customers receive a first-class service.
If you live in a home owned by BHA and would like more information on this project, you can email renewableheat_BHA@warmworks.co.uk
Formed in 2015, Warmworks is a joint venture partnership between three organisations with considerable experience and understanding of our industry and the customers we serve. These organisations are Energy Saving Trust, Everwarm and Changeworks. We are committed to providing affordable warmth to homes, families and communities across the country.
We deliver a range of contracts across the country, from the Orkney Islands to South East England, aimed at helping people to manage their energy costs by improving the energy efficiency of their home. We are also the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Since the scheme was launched in 2015, we have supported more than 35,000 people across Scotland to stay warm in their home, save against their energy bills and make their home more energy efficient. For information about all the contracts and projects we manage, visit the Our Work page of our website.
We are the Managing Agent for most of the projects we deliver. This means we oversee the installation of heating, energy efficiency and insulation work in our customers’ homes, from the initial survey where we’ll discuss the measures that could be installed, right through to a final inspection to make sure everything meets our rigorous safety and quality standards.
We recognise that we have a role in supporting the communities in which we work and live. This has meant working to create jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities. For more information about how we support local communities, visit the Our communities page of our website.
We manage a network of registered and accredited sub-contractors, known as our supply chain, who help us provide a first-class service to our customers. Each sub-contractor is continually assessed by a specially designed performance management system. The aim of this is to help reassure our customers that they will receive high quality workmanship, that the people carrying out work in their home are professional and trustworthy, and that our sub-contractors are able to deal with any questions or concerns.
Our customers are at the centre of everything we do, and our customer promise outlines the level of service they can expect from us.
You can find information about our current vacancies by clicking the Join our team link at the top of this page.
You can get in touch with us by calling 0800 011 6189 or by emailing enquiries@warmworks.co.uk If you have an enquiry about one of our projects, you can find details of how to get in touch at the bottom of each project page listed under the Our work section of our website.