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Warmworks is committed to providing affordable warmth to homes, families and communities across the country. Since 2015, we have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Everwarm.

Since then, we have supported more than 25,000 households in Scotland as the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland.

We have continued to expand our work, taking on new contracts and building our presence across the UK, now with more than 100 members of staff based at our offices in Edinburgh, London and Kirkwall.

About our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

We also recognise that we have a role in supporting the communities in which we work and live. This has meant creating jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities.

We are proud of our work and the difference we make in people’s lives. This is made possible by our team and our partners, who understand that our values and our way of doing business will always be at the heart of what we do. Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our values

Our values are the heartbeat of the way we do business. They are about more than words alone – we live them, we expect our partners to live them and we lead by example in demonstrating them every day.

Professionalism

We are committed to professionalism, which means inspiring trust, showing diligence and keeping our promises.

Enthusiasm

We demonstrate our enthusiasm by working with energy, showing warmth and inspiring people.

Innovation

We show innovation through our approach to creativity, being agile in how we work and looking to solve problems.

Teamwork

We are committed to teamwork, which means showing openness, respect and working best when we work together.

Care

We care about quality, safety and keeping our customer at the heart of what we do.

Partners

Warmworks brings together three organisations with a huge amount of experience and understanding of this industry and the customers we serve:

Energy Saving Trust (EST) provides advice and support to more than 90,000 householders a year, more than 50% of whom are in or at risk of fuel poverty. EST manages the Home Energy Scotland network and works closely with the Scottish Government on a number of initiatives.

www.energysavingtrust.org.uk

One of the fastest growing companies in Scotland and the largest independent energy services provider in the country, Everwarm achieves customer satisfaction ratings of 96% on installations and advice across central and local Government contracts.

www.everwarmgroup.com

A well-established environmental charity and thriving social enterprise, Changeworks has a strong track record of delivering programmes to customers across Scotland. It has particular expertise in managing quality customer experiences in remote rural areas and island communities.

www.changeworks.org.uk

Common questions

Who are Warmworks?

Formed in 2015, Warmworks is a joint venture partnership between three organisations with considerable experience and understanding of our industry and the customers we serve. These organisations are Energy Saving Trust (EST), Everwarm and Changeworks. We are committed to providing affordable warmth to homes, families and communities across the country.

What does Warmworks do?

We deliver a range of contracts across the country, from the Orkney Islands to South East England, aimed at helping people to manage their energy costs by improving the energy efficiency of their home. We are also the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Since the scheme was launched in 2015, we have supported more than 27,000 people across Scotland to stay warm in their home, save against their energy bills and make their home more energy efficient. For information about all the contracts and projects we manage, visit the Our Work page of our website.  

Warmworks is a Managing Agent – what does this mean?

We are the Managing Agent for most of the projects we deliver.  This means we oversee the installation of heating, energy efficiency and insulation work in our customers’ homes, from the initial survey where we’ll discuss the measures that could be installed, right through to a final inspection to make sure everything meets our rigorous safety and quality standards.

How does Warmworks help communities?

We recognise that we have a role in supporting the communities in which we work and live. This has meant working to create jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities. For more information about how we support local communities, visit the Our communities page of our website.

What is Warmworks’ supply chain?

We manage a network of more than 20 registered and accredited sub-contractors, known as our supply chain, who help us provide a first-class service to our customers.  Each sub-contractor is continually assessed by a specially designed performance management system. The aim of this is to help reassure our customers that they will receive high quality workmanship, that the people carrying out work in their home are professional and trustworthy, and that our sub-contractors are able to deal with any questions or concerns that might arise. 

What is Warmworks’ inclusive service commitment?

We are dedicated to providing an inclusive service that takes account of our customers’ individual needs.  We understand that some of our customers will often need extra support. Our service has been specifically designed to allow us to meet these needs wherever we can.

How can I find out about opportunities to join the Warmworks team?

You can find information about our current vacancies by clicking the Join our team link at the top of this page.

How can I get in touch with Warmworks?

You can get in touch with us by calling 0800 011 6189 or by emailing enquiries@warmworks.co.uk If you have an enquiry about one of our projects, you can find details of how to get in touch at the bottom of each project page listed under the Our work section of our website.