We promise to provide you with a first-class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.
For general enquiries, please submit your enquiry via the contact form.
We’re sorry you’re not happy. Get in touch, and we’ll sort it out for you.
You can quickly and easily tell us about your complaint by emailing feedbackandinsights@warmworks.co.uk
If you’re not happy with the service you’ve received from Warmworks, you can raise a complaint by emailing feedbackandinsights@warmworks.co.uk. We will acknowledge your complaint within two working days.
You can also call our freephone number 0808 156 9568
We’ll give your complaint our full attention and update you with progress. It’s important to us that we resolve the issue for you as quickly as possible.
Step 1: Contact us and let us know what has happened and what you want us to do to fix it.
Step 2: We’ll work with you to resolve the matter as quickly as we can.
Step 3: The review will be carried out impartially and be completed in no more than 28 working days.
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