External Wall Insulation Project with Cunninghame Housing Association

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What is the External Wall Insulation Project with Cunninghame Housing Association?

The External Wall Insulation Project with Cunninghame Housing Association aims to support tenants to improve the energy efficiency of their properties and potentially reduce their energy bills.

Warmworks is working alongside Cunninghame Housing Association (CHA) to install external wall insulation in approximately 100 homes in North Ayrshire in Scotland.

 

How does the process work?

External wall insulation creates a layer of insulation around the home, making it warmer by reducing the heat lost through external walls.

Warmworks will oversee the delivery of the end-to-end process, ensuring that customers experience a first-class, streamlined service. The graphic below shows the steps that are involved in the project.

 

Customer journey

Step 1:

Warmworks receives your details

Step 2:

An in-home survey is carried out at a time agreed with you

Step 3:

We agree what will be done in the home and our registered and accredited sub-contractor carries out the work

Step 4:

We carry out an independent inspection of the work completed, and a customer satisfaction survey is completed

Step 5:

Where required, we complete a full annual service 12 months later

How are customers identified? 

The project is not led by applications and householders are not expected to apply. The project targets properties owned by CHA that are identified as potentially eligible to receive external wall insulation.

Accredited installation partners

The appointed sub-contractor on this project will be held to our extremely high standards in terms of the quality of work they deliver.

This is consistently monitored by a dedicated performance management system and our in-house team provides daily support to all sub-contractors, to ensure customers receive a first-class service.

How can I get in touch about the External Wall Insulation Project with Cunninghame Housing Association?

If you live in a home owned by CHA and would like more information on this project, you can email wwprojects@warmworks.co.uk