Domestic Battery Storage Project

Helping to warm homes across Scotland

Warmworks was awarded funding from SP Energy Networks’ Green Economy Fund to install battery storage technology in 133 off-gas homes in Dumfries and Galloway.

The project targeted properties owned by Dumfries and Galloway Housing Partnership (DGHP) that were electrically heated and specifically identified as potentially difficult to heat affordably. The project aimed to have a significant impact on residents’ quality of life by seeking to make energy bills more manageable, whilst also helping to shape the energy network of the future by introducing domestic energy storage as a key part of how we use our energy.

Warmworks was the Managing Agent of this project and delivered it alongside DGHP.

Dumfries and Galloway Housing Partnership 

DGHP is registered with the Scottish Housing Regulator and is the second largest Registered Social Landlord (RSL) in Scotland. Also a registered charity, DGHP was established in 2003 after a transfer of homes from the local authority. Since then DGHP has diversified and, as well as core landlord functions, is involved in new house building, regeneration, factoring and supporting people services.

DGHP currently owns more than 10,300 homes in Dumfries and Galloway and has more than 100 mid-market rent properties, owned by DGHP and some commercial properties. DGHP’s Board consists of a mixture of tenant and independent members.

This project has now come to an end, you can view the final report here:
Final Report

Process overview

The below graphic outlines how the project was carried out in customers’ homes. Some of the stages below happened at the same time and others took longer. Warmworks engaged with customers regularly to ensure they were kept up to date on the timeline of their installation.

Warmworks receives
customer details

Appointment is
confirmed for a survey
of the home

survey complete

A smart meter
is installed in
the home

An accredited
sub-contractor installs
a battery unit

Warmworks carries out
an independent inspection
of the installation

The customer receives
independent advice
on tariff switching

A small amount of customers will be contacted by Changeworks, who will carry out an evaluation of how the customer is finding the new technology

How customers were sourced

The project was not led by applications and householders were not expected to apply. The project targeted properties owned by DGHP that were electrically heated and specifically identified as potentially difficult to heat affordably.

The project has now come to an end and a final report has been published, click here to view the report: Final Report

Accredited installation partners

Warmworks worked closely with members of our supply chain to deliver this project to a high standard.

Their performance was consistently monitored by a dedicated performance management system and our in-house team provided daily support to all sub-contractors in order to ensure customers received a first-class service.

Man working on circuit breaker
The outcomes of this project have been published.
Click here to read in full: Final Report