Domestic Battery Storage Project

Helping to warm homes across Scotland

Warmworks has been awarded funding from the SP Energy Networks’ Green Economy Fund to install battery storage technology in around 150 off-gas homes in Dumfries and Galloway.

The project will target properties owned by Dumfries and Galloway Housing Partnership (DGHP) that are electrically heated and have been specifically identified as potentially difficult to heat affordably. The project will aim to have a significant impact on residents’ quality of life by seeking to make energy bills more manageable, whilst also helping to shape the energy network of the future by introducing domestic energy storage as a key part of how we use our energy.

Warmworks is the managing agent of this project and will deliver it alongside DGHP.

Dumfries and Galloway Housing Partnership 

DGHP is registered with the Scottish Housing Regulator and is the second largest Registered Social Landlord (RSL) in Scotland. Also a registered charity, DGHP was established in 2003 after a transfer of homes from the local authority. Since then DGHP has diversified and, as well as core landlord functions, is involved in new house building, regeneration, factoring and supporting people services.

DGHP currently owns more than 10,300 homes in Dumfries and Galloway and has more than 100 mid-market rent properties, owned by DGHP and some commercial properties. DGHP’s Board consists of a mixture of tenant and independent members.

For general questions about this project, you can
call 0808 252 9000 or email batteryenquiries@warmworks.co.uk 
to find out more.

How it will work

As the graphic below shows, Warmworks will write to selected householders in the area and arrange a survey visit. During that visit, a Warmworks surveyor will talk to customers about how the battery technology works and how it can help to lower energy costs.

Customers will then have a smart meter fitted, which means that once the battery is installed, we can ensure that customers can benefit from the latest, smart energy tariffs that will – by using the battery as an electricity store that charges when electricity prices are very low – help to reduce the cost of electricity used to heat and power the home.

Warmworks will check and inspect every installation and will arrange for independent tariff switching advice to ensure that customers can have peace of mind around the quality of work.

Some of the stages below may happen at the same time and others may take longer. We’ll keep you updated at every stage of the project.

Warmworks receives
customer details

Appointment is
confirmed for a survey
of the home

In-home
survey complete

A smart meter
is installed in
the home

An accredited
sub-contractor installs
a battery unit

Warmworks carries out
an independent inspection
of the installation

The customer receives
independent advice
on tariff switching

A small amount of customers will be contacted by Changeworks, who will carry out an evaluation of how the customer is finding the new technology

How customers will be sourced

The project will not be led by applications and householders will not be expected to apply. The project will target properties owned by DGHP that are electrically heated and have been specifically identified as potentially difficult to heat affordably.

If you live in Dumfries and Galloway and would like to find out more about this project, you can fill out the form below and Warmworks will contact you to let you know if the project includes your area.

The project will last approximately one year,
with the outcomes of the programme published in 2020

Accredited installation partners

Every member of Warmworks’ supply chain for this project will be held to our extremely high standards in terms of the quality of work they deliver.

This is consistently monitored by a dedicated performance management system and our in-house team provides daily support to all sub-contractors in order to ensure customers receive a first-class service.

For general questions about this project, you can
call 0808 252 9000 or email batteryenquiries@warmworks.co.uk 
to find out more.