Bringing warmth to homes and communities

Woman holding warm drink

Warmworks is committed to providing affordable warmth to homes across the country, to delivering a first-class service to our customers and to making a lasting impact on the communities where we work and live. telephone numbers

Warmworks will be closed for the Bank Holiday on Monday 26 May.

If you need to contact any of our suppliers in case of an emergency, please find their contact details below.

Out of hours

  • 0800 Repair: 07946040037
  • Alba Gas: 0141 445 4422 / 07717 377 352
  • Alex Matheson Plumbing & Heating: 07717 313 805
  • Alex Murray: 07932 753038
  • Amax: 07883 903 238
  • Anglian Renewables: 07983 385 463
  • ARM Electrical: 07795 518 960
  • BRB Electrical Ltd: 07909 113379
  • City Technical Services: 0333 202 0708
  • Dalex Systems: 0131 440 0645
  • Eco Spray: 01708 871 264
  • Emit Zero: 07930 882 366
  • Enviraz: 07890 273 789
  • Enviroglaze: 07368 974 187 / 07557 884 181
  • Sureserve (Everwarm): 01506 638 600 / 0800 1977 755
  • Green Building Renewables: 01904 946 609
  • Green Home Heating: 0191 548 7171
  • HHE Energy: 07809 204 980
  • Hughes Heating Services Shetland: 07917 612 599
  • IDM Energy Limited: 0146 321 3480
  • Insulated Energy System: 07801823282
  • JR Scaffolding: 07921 473 979 / 07798 755 385 / 07808 775 087
  • Klarnheath Ltd: 07794 029 853
  • L&M Plumbing & Heating: 0800 999 5646 / 07887 745 646
  • McInnes Group: 01463 231 423
  • Montali Energy Services: 07889 686 305
  • Neil Mackay Co: 07900 825 059
  • Nordri: 07765 378 342 / 07398 844 888
  • Northseal Facades: 07812 246 739
  • Omega Electrical Contractors Scotland: 07796 855 257 / 0141 389 5276
  • Pacifica: 0800 737 247
  • PWB Developments: 07903 390 187
  • Q-Bot: 07795 838 279
  • R Clouston: 07515 573 544
  • RGM: 07400 008 751
  • SERS: 01443 821 349 / 07961 860 198
  • Shetland Heatwise: 07496 901 009 / 07793 989 002
  • Simple Green: 07741 061 336
  • Simple Heat: 07922 237 865 / 07513 300 115
  • South East Heating Services: 01750 725 953
  • The Edinburgh Boiler Company: 07878 804 801
  • Thrift Energy: 0191 2842 424
  • TK Murray: 07901 583086
  • Valley Group: 0141 404 0244 / 07878173614 (escalation only)
  • Walker Renewables: 07500 954 537
  • Warma UK: 0330 4600 065
  • We Insulate: 07767 870 050

News

Blog

A new UK fuel poverty strategy – what needs to be done?

25/06/2025 Ross Armstrong, Warmworks’ Chief Executive, outlines a number of  key points that a new UK fuel poverty strategy must address to ensure it is delivered effectively. As an organisation that has now delivered more than £300 million of grant funding to more than 50,000 homes and families over the last 10 years, Warmworks understands that […]

First Minister and Warmworks mark a decade of working for warmer, healthier homes

19/06/2025   Scotland’s First Minister, John Swinney MSP, has hailed the “remarkable” efforts made by Warmworks in tackling fuel poverty, at a reception marking the organisation’s tenth anniversary. Warmworks was established in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve, tasked initially with delivering the Scottish Government’s national fuel poverty scheme, […]

North East Warm Homes Summit rises to the challenge of tackling fuel poverty

4/04/2025 Latest Government figures indicate that one in every ten households in the North East is living in fuel poverty Recognising that the North East has a proud history of leading the way in making a real difference when it comes to addressing fuel poverty a coalition of national experts in tackling fuel poverty, Warmworks, Energy […]

Warmworks top ranked on £660m Retrofit Framework

28/02/2025 Warmworks has been appointed the top ranked supplier on a new Retrofit and Decarbonisation Framework, which will provide clients with a clear and compliant procurement route to support their net zero plans. The N9 Framework, delivered by LHC Procurement Group (LHCPG) and its five regional hubs, is the successor to the Energy Efficiency Measures & […]

Our Values

Our values are the heartbeat of the way we do business. They are about more than words alone – we live them, we expect our partners to live them and we lead by example in demonstrating them every day.

Professionalism

We are committed to professionalism, which means inspiring trust, showing diligence and keeping our promises.

Enthusiasm

We demonstrate our enthusiasm by working with energy, showing warmth and inspiring people.

Innovation

We show innovation through our approach to creativity, being agile in how we work and looking to solve problems.

Teamwork

We are committed to teamwork, which means showing openness, respect and working best when we work together.

Care

We care about quality, safety and keeping our customer at the heart of what we do.

View our video to find out about the story of Warmworks through the eyes 
of our customers, installers, apprentices and employees.


Common questions

Who are Warmworks?

Formed in 2015, Warmworks is a joint venture partnership between three organisations with considerable experience and understanding of our industry and the customers we serve. These organisations are Energy Saving Trust, Sureserve and Changeworks. We are committed to providing affordable warmth to homes, families and communities across the country.

What does Warmworks do?

We deliver a range of contracts across the country, from the Orkney Islands to South East England, aimed at helping people to manage their energy costs by improving the energy efficiency of their home. We are also the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Since the scheme was launched in 2015, we have supported more than 35,000 people across Scotland to stay warm in their home, save against their energy bills and make their home more energy efficient. For information about all the contracts and projects we manage, visit the Our Work page of our website.  

Warmworks is a Managing Agent – what does this mean?

We are the Managing Agent for most of the projects we deliver. This means we oversee the installation of heating, energy efficiency and insulation work in our customers’ homes, from the initial survey where we’ll discuss the measures that could be installed, right through to a final inspection to make sure everything meets our rigorous safety and quality standards.

How does Warmworks help communities?

We recognise that we have a role in supporting the communities in which we work and live. This has meant working to create jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities. For more information about how we support local communities, visit the Our communities page of our website.

What is Warmworks’ supply chain?

We manage a network of registered and accredited sub-contractors, known as our supply chain, who help us provide a first-class service to our customers.  Each sub-contractor is continually assessed by a specially designed performance management system. The aim of this is to help reassure our customers that they will receive high quality workmanship, that the people carrying out work in their home are professional and trustworthy, and that our sub-contractors are able to deal with any questions or concerns. 

What is Warmworks’ Customer Promise?

Our customers are at the centre of everything we do, and our Customer Promise outlines the level of service they can expect from us.

We promise to provide you with a first-class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.

How can I find out about opportunities to join the Warmworks team?

You can find information about our current vacancies by clicking the Join our team link at the top of this page.

How can I get in touch with Warmworks?

You can get in touch with us by calling 0800 011 6189 or by emailing enquiries@warmworks.co.uk If you have an enquiry about one of our projects, you can find details of how to get in touch at the bottom of each project page listed under the Our work section of our website.

Being able to have a bath without having to wait for an immersion tank to heat up is just bliss!  For the first time in a long time, I slept for a solid six hours. It is so lovely to have running hot water and heating which comes on automatically depending on the setting of the thermostat which I can control.  I no longer dread the winters!

Mrs F, Glasgow

There is a big, noticeable improvement with my home being warmer. I have more peace of mind that the heating system which was installed is the best and most efficient green energy heating system available. I now have constant hot water, which is something I did not have before.

Mr B, Kippen, Stirlingshire

I’m looking forward to having a winter – the first in many years – where I don’t stress out about the fact that I am freezing in most of the house.

Mr N, Cupar, Fife

It couldn’t have gone any better, it really couldn’t have. The guys were on time in the morning, they and they were friendly. They did a much better job than I had anticipated in any fashion, and also cleaned up after themselves. All I had to do was sit back and put the heating on and enjoy the heat!

Mr L, Glasgow

The installation was tremendous. It was absolutely spot on. It was only one day. They arrived early in the morning and got the job done that day. You wouldn’t have even known they were in the house apart from the fact there was a new heating system. It was great, it was honestly perfect.

Mrs A, Thurso, Highlands

This changed my life. My boiler was broken, and to give you an example, I was being charged £1.50 an hour for my old boiler, I am now averaging £3.35 a day with the new system. My flat is now constantly warm and very comfortable, and I have hot water on tap.

Mrs E, Glasgow

It’s definitely had an impact on my wellbeing, as I worry less about the high bills. At least I am now warm and comfortable. Before, I was either cold or I was roasting.

Mrs H, Perth

It’s a very good system and my heating bills certainly aren’t as expensive. The house is so much warmer. It’s definitely given me a lot more peace of mind, and I’m a lot happier.

Mrs S, Girvan