Warmworks was awarded funding from SP Energy Networks’ Green Economy Fund to install battery storage technology in 133 off-gas homes in Dumfries and Galloway.
The project targeted properties owned by Dumfries and Galloway Housing Partnership (DGHP) that were electrically heated and specifically identified as potentially difficult to heat affordably. The project aimed to have a significant impact on residents’ quality of life by seeking to make energy bills more manageable, whilst also helping to shape the energy network of the future by introducing domestic energy storage as a key part of how we use our energy.
Warmworks was the Managing Agent of this project and delivered it alongside DGHP.
DGHP is registered with the Scottish Housing Regulator and is the second largest Registered Social Landlord (RSL) in Scotland.
Also a registered charity, DGHP was established in 2003 after a transfer of homes from the local authority. Since then DGHP has diversified and, as well as core landlord functions, is involved in new house building, regeneration, factoring and supporting people services.
DGHP currently owns more than 10,300 homes in Dumfries and Galloway and has more than 100 mid-market rent properties, owned by DGHP and some commercial properties. DGHP’s Board consists of a mixture of tenant and independent members.
This project has now come to an end, you can view the final report here:
The below graphic outlines how the project was carried out in customers’ homes. Some of the stages below happened at the same time and others took longer. Warmworks engaged with customers regularly to ensure they were kept up to date on the timeline of their installation.
Formed in 2015, Warmworks is a joint venture partnership between three organisations with considerable experience and understanding of our industry and the customers we serve. These organisations are Energy Saving Trust, Everwarm and Changeworks. We are committed to providing affordable warmth to homes, families and communities across the country.
We deliver a range of contracts across the country, from the Orkney Islands to South East England, aimed at helping people to manage their energy costs by improving the energy efficiency of their home. We are also the Managing Agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Since the scheme was launched in 2015, we have supported more than 35,000 people across Scotland to stay warm in their home, save against their energy bills and make their home more energy efficient. For information about all the contracts and projects we manage, visit the Our Work page of our website.
We are the Managing Agent for most of the projects we deliver. This means we oversee the installation of heating, energy efficiency and insulation work in our customers’ homes, from the initial survey where we’ll discuss the measures that could be installed, right through to a final inspection to make sure everything meets our rigorous safety and quality standards.
We recognise that we have a role in supporting the communities in which we work and live. This has meant working to create jobs and training opportunities, supporting communities with approaches tailored to their needs, and leaving a real, lasting legacy. Since we were founded in 2015, we have supported the creation of more than 150 apprenticeships in our supply chain, more than 700 jobs, and over 3,000 training opportunities. For more information about how we support local communities, visit the Our communities page of our website.
We manage a network of registered and accredited sub-contractors, known as our supply chain, who help us provide a first-class service to our customers. Each sub-contractor is continually assessed by a specially designed performance management system. The aim of this is to help reassure our customers that they will receive high quality workmanship, that the people carrying out work in their home are professional and trustworthy, and that our sub-contractors are able to deal with any questions or concerns.
Our customers are at the centre of everything we do, and our customer promise outlines the level of service they can expect from us.
You can find information about our current vacancies by clicking the Join our team link at the top of this page.
You can get in touch with us by calling 0800 011 6189 or by emailing enquiries@warmworks.co.uk If you have an enquiry about one of our projects, you can find details of how to get in touch at the bottom of each project page listed under the Our work section of our website.
The project was not led by applications and householders were not expected to apply. The project targeted properties owned by DGHP that were electrically heated and specifically identified as potentially difficult to heat affordably.
The project has now come to an end and a final report has been published, click here to view the report: Final Report
Warmworks worked closely with members of our supply chain to deliver this project to a high standard.
Their performance was consistently monitored by a dedicated performance management system and our in-house team provided daily support to all sub-contractors in order to ensure customers received a first-class service.
The outcomes of this project have been published.
Click here to read in full: Final Report