Ensuring quality throughout our supply chain
As part of our delivery of the Warmer Homes Scotland scheme, Warmworks manages a network of around 29 sub-contractors who help us to provide a first-class service to our customers.
Once a customer has been confirmed as eligible for the scheme and an initial survey carried out, we will assign a trusted local sub-contractor to install the agreed energy efficiency measures. Before a contractor can be enlisted as a registered Warmworks sub-contractor, they have to satisfy our exacting standards around quality, compliance and accreditations.
This process is expertly managed by our team, working closely with our supply chain to ensure a smooth installation process.
Each sub-contractor is continually assessed by a specially-designed performance management system, which helps to reassure our customers that they will receive high quality workmanship, and that the people in their home are professional, trustworthy and able to deal quickly with any questions or concerns that may arise.